ALLSEC TECHNOLOGIES jobs - Customer Support Executive

Customer Support Executive

ALLSEC TECHNOLOGIES

Bangalore

Fresher

14,000 - 20,000 Per Month

Your Profile matches the job

Job is expired

Posted: 8 Months ago

Applications: 0

Openings: 1

Job Description

• Provide prompt and efficient customer support via phone, email, and chat

• Assist customers with product or service-related inquiries and issues

• Identify and escalate priority issues to the appropriate team members

• Maintain accurate and up-to-date customer records

• Ensure customer satisfaction by resolving problems in a timely and professional manner

• Collaborate with cross-functional teams to improve customer support processes

• Stay updated on product knowledge and company policies

• Manage and resolve customer complaints or conflicts.

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Analyzing customer needs and recommending products based on those needs.

• Meet personal/customer service team sales targets and call handling quotas

Job Particulars

Role BPO / Customer care

EducationBA

Who can applyFreshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1600034

Job Category Tech Support

StateKarnataka

Country India

About Company

ALLSEC TECHNOLOGIES

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