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Roles4All jobs - Customer Care Executive

Customer Care Executive

Roles4All

location

experience

Fresher

salary

Salary not disclosed

qualification

Diploma, B.Com, BA, BCA, 12th Pass (HSE)

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Posted: 1 Month ago

Views: 0

Applications: 0

Openings: 1

Job Description

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
Curating streamlined email and social media communication mediums for offers, updates and much more
Dealing with customer issues and churning out an easy-to-follow solution
Managing payment and delivery of customer orders
Helping customers choose the right product for their requirements and budget
Handling customer concerns and complaints in a timely manner
Informing customers of upcoming promotions or deals
Establishing a positive rapport with all clients and customers in person or via phone
Forming reports based on customer satisfaction statistics and helping their team to develop new skills
Fixing appointments based on the availability of customers and clients
Interacting with customers to ensure they have a desirable and shareable experience

Job Particulars

Role BPO / Customer care

EducationDiploma, B.Com, BA, BCA, 12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1663223

Job Category Diploma , Tech Support

Locality Address Mohali-Others

StatePunjab

Country India

About Company

Roles4All

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