This job also offer you a work from home .
Apply if you have 2 hours plus a day. Need serious people , who wants to work hard for our company.
Job description :
To handle customer queries and complaints using CHAT form
To ensure customer satisfaction
Proactive information’s and solutions providing to customer
Escalate the customer grievances to the floor supervisor
Handle critical situations and to ensure appropriate solutions to the customer on first go
To Adhere to applicable standard operating procedures
Responsibilities:
Engage with customers through chat to provide timely and accurate assistance.
Address customer inquiries, concerns, and issues with professionalism and empathy.
Troubleshoot technical problems and guide customers through solutions.
Utilize product knowledge to provide accurate information and recommendations.
Maintain detailed and accurate records of customer interactions and resolutions.
Collaborate with team members and escalate complex issues as needed.