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Jobershub jobs - Chat Executive

Chat Executive

Jobershub

location

experience

Fresher

salary

21,000 - 65,000 Per Month

qualification

10th Pass (SSC)

matching job

Your Profile matches the job

Job is expired

Posted: 3 Months ago

Views: 18

Applications: 30

Openings: 1

Job Description

This job also offer you a work from home .
Apply if you have 2 hours plus a day. Need serious people , who wants to work hard for our company.

Job description :

To handle customer queries and complaints using CHAT form

To ensure customer satisfaction

Proactive information’s and solutions providing to customer

Escalate the customer grievances to the floor supervisor

Handle critical situations and to ensure appropriate solutions to the customer on first go

To Adhere to applicable standard operating procedures

Responsibilities:

Engage with customers through chat to provide timely and accurate assistance.

Address customer inquiries, concerns, and issues with professionalism and empathy.

Troubleshoot technical problems and guide customers through solutions.

Utilize product knowledge to provide accurate information and recommendations.

Maintain detailed and accurate records of customer interactions and resolutions.

Collaborate with team members and escalate complex issues as needed.

Job Particulars

Role BPO / Customer care

Education10th Pass (SSC)

Who can applyFreshers

Hiring Process Written-test

Employment TypePart Time

Job Id1673347

Job Category BPO , Part Time , Work from Home

Locality Address Andheri East

StateMaharashtra

Country India

About Company

Jobershub

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