Gurman Industries jobs - Call center Agent

Call Center Agent

Gurman Industries
experience Fresher
salary 11,000 - 15,000 Per Month
qualification
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Posted: 2 Months ago
Views: 1
Applications: 2
Openings: 1

Job Description

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1750242
Job Category BPO
Locality Address Sector 18, Noida
StateUttar Pradesh
Country India

About Company

Gurman Industries
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