Customer care service jobs - Telecaller

Telecaller

Customer care service
experience Fresher
salary 15,000 - 28,000 Per Month
qualification
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Posted: 2 Months ago
Views: 5
Applications: 12
Openings: 1

Job Description

Solve customer problems inbound and outbound call for example KYC problem and any other problem you have to call them and solve problems and also pick up call and ask them what happened what problem they are facing you have to solve their problems. 

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Who can applyFreshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1750309
Locality Address Secunderabad
StateTelangana
Country India

About Company

Customer care service
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