NPU Solutions & Services LLP jobs - Telecaller

Telecaller

NPU Solutions & Services LLP
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 10 Hours ago
Views: 0
Applications: 0
Openings: 1

Job Description

We are looking for a skilled and enthusiastic Telecaller to join our team, specializing in education counselling. The ideal candidate should have excellent communication skills in Kannada and English and a basic understanding of universities and their programs. You will play a key role in guiding prospective students and their families, addressing their queries, and assisting them in selecting suitable educational programs.

Key Responsibilities:
Inbound and Outbound Calls: Handle incoming inquiries and make outbound calls to prospective students and parents.
Program Guidance: Provide accurate and basic information about universities, courses, admission criteria, and application processes.
Lead Conversion: Convince and convert potential inquiries into successful admissions.
Follow-ups: Maintain consistent follow-ups with prospective students to ensure a seamless counselling experience.
Database Management: Update and maintain records of leads, inquiries, and conversations in the system.
Customer Service: Address any queries, concerns, or doubts professionally and efficiently.
Coordination: Collaborate with the admissions team to ensure updated information on courses and universities.

Skills and Qualifications:
Fluency in Kannada and English (spoken and written).
Basic knowledge of universities and their programs.
Strong interpersonal and communication skills.
Customer-centric attitude with excellent problem-solving abilities.
Proficiency in using computers and telecommunication systems.
Ability to handle multiple inquiries and work under pressure.

Preferred Experience:
Prior experience in education counselling or telecalling is an advantage.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Not-Defined
Employment TypeFull Time
Job Id1782560
Locality Address Bangalore-Others
StateKarnataka
Country India

About Company

NPU Solutions & Services LLP
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