Hiring open!

Profile: Tele-caller

Experience - 1-4 years

Work : Tele-Calling

Offsite Work Location : South Extension Part - 1, Delhi

Selection Process : Direct Interview

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Prerna Education is one of the best IIT JEE coaching & NEET coaching institutes in delhi. Building the conceptual & technology based education system for India’s most challenging Engineering Entrance Exam IIT JEE Main & JEE Advanced for the admission in IITs and also for Medical Entrance Exams such as NEET, AIIMS, PMT and CBSE 12th, 11th, 10th, 9th, 8th, NTSE, KVPY and Olympiads Preparation.