Wilco solutions IT jobs - Technical Support Engineer

Technical Support Engineer

Wilco solutions IT
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 3 Months ago
Views: 8
Applications: 4
Openings: 1

Job Description

Need to interact with clients, manual testing, Admin activities, cold calling
Urgent requirement

Responsibilities:
Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients' computers via remote access.
Traveling to clients' office or server location.
Installing new hardware, software, and networking systems.
Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.

Skills:
In-depth knowledge of hardware and networking systems.
Knowledge of operating systems, web services, and API.
Knowledge of remote access systems such as TeamViewer.
Ability to troubleshoot complex software and hardware issues.
Excellent communication skills.
Critical thinker.
Good interpersonal skills.


Job Particulars

EducationDiploma, BCA, BE/B.Tech, BSc, CS
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1693584
Locality Address Masab Tank
StateTelangana
Country India

About Company

Wilco solutions IT
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