A Client of Freshersworld jobs - Technical Support Analyst

Technical Support Analyst

A Client of Freshersworld

Kolhapur

Fresher

Salary not disclosed

BE/B.Tech

Your Profile matches the job

Quick Apply

Be the first to apply

Posted: 1 Month ago

Applications: 0

Openings: 1

Job Description

Technical Support Analyst

JOB DESCRIPTION

Providing technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone, and other electronic mediums.

Talking to clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.

Deploying software, utility upgrades, applications

Logging client queries using service management tools to record each & every query

Detect, record, and classify the incidents & provide initial incident support

Investigate, prioritize and diagnose the incidence based on impact & urgency

Resolve incidents and recover service as per agreed service levels & close the incidents

Maintain ownership, monitoring, tracking & communications about incidents

Provide management information about Incident Management quality and operations

Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.

Skills:

Able to work independently and efficiently to meet deadlines.

Able to promptly answer support-related emails, phone calls, and other electronic communications.

Self-motivated, detail-oriented, and organized.

Experience with hardware and software issues.

Proficient in Internet-related applications such as E-Mail clients, FTP clients, and Web Browsers.

Excellent communication (oral and written),interpersonal, organizational, and presentation skills.

Job Particulars

Role BPO / Customer care

EducationBE/B.Tech

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1763958

Job Category Tech Support

StateMaharashtra

Country India

About Company

A Client of Freshersworld

Similar Jobs

Technical Support Engineer

A CLIENT OF FRESHERSWORLD

4 Years

Kolhapur

Salary not disclosed

1 Month ago

Quick Apply

Telecaller

INDIGO TECHNOLOGY PVT LTD

Fresher

Kolhapur

12,000 - 25,000 Per Month

1 Month ago

Quick Apply

Relationship Manager

A CLIENT OF FRESHERSWORLD

Fresher

Kolhapur

30,000 - 60,000 Per Month

1 Month ago

Quick Apply

Jobs By LocationVIEW ALL

Hyderabad

BPO / Customer care Jobs in Hyderabad

Process Plant Operator Jobs in Hyderabad

Receptionist / Front Office Jobs in Hyderabad

Mechanic Electrical Maintenance (Industrial Automation) Jobs in Hyderabad

Mechanic Mining Machinery Jobs in Hyderabad

Engineer Jobs in Hyderabad

Management Trainee Jobs in Hyderabad

Doctor / Physician Jobs in Hyderabad

Nurse Jobs in Hyderabad

See All Hyderabad Jobs

Others also searched for

Tech Support Jobs

Jobs in Kolhapur

Jobs for BE/B.Tech

BE/B.Tech Jobs in Kolhapur

Job Details Videos

VIEW ALL

Active Jobs By Role

Accountant (116) Admin (11) Agriculture and Dairy (0) Architect (49) Bartender (0) Beauticians / Spa (5) Bouncer (2) BPO / Customer care (2453) Caretaker / Nanny (0) Carpenter (0) Cashier (1) Cleaner / Washer (3) Construction / Laborer (0) Content Writer (57) Counsellor (40) Cook / Chef (9) Data Analytics (10) Data Entry / Back Office (975) Design / Animation (186) Delivery (13) Digital marketing / SEO (30) Draughtsman/Draftsman (2) Driver (0) Doctor / Physician (6) Electrician (13) Engineer (2881) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (4) Gardener(Mali) (0) Ground Staff (1) Hospitality Executives (9) Housekeeping (0) HR (191) Insurance Consultant (2) Lab Technician (1) IT Software-Engineer (2292) IT - Mobile Developer (363) IT Software-QA/Tester (42) IT Hardware Engineer (202) Language Translator (1) Legal (2) Librarian (0) Management Trainee (66) Mechanic (67) Media / Journalism (6) MIS Executive (5) Moulder (0) Nurse (29) Nutritionist / Dietician (0) Operations (9) Office Assistant / Helper (4) Operator / Machinist (2) Packager (6) Painter (0) Pharmacist / Medical Rep (31) Photographer / Videographer (0) Physiotherapist (0) Plumber (0) Research/JRF/SRF (3) Receptionist / Front Office (44) Retail / Store Executive (24) Rigger (0) Sales / Marketing (530) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (1) Teacher (20) Tool & Die Maker (1) Tourist Guide (0) Trainer (1) Waiter / Steward (0) Ward Boy (0) Warehouse Executive (2) Welder (1) Others (28)

Safety Tips

Teamlease does not charge any kind of payment for a job.

How to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

Jobs By Roles

Jobs By Cities