Responsibilities:
Oversee and manage all day-to-day operations of the retail store
Ensure high levels of customer satisfaction through excellent service
Coordinate with the marketing team to drive promotions and store traffic
Lead, motivate, and train store staff to achieve sales targets
Monitor inventory levels and order new products as necessary
Implement company policies and safety protocols
Prepare and manage store budgets and financial records
Analyze sales data to inform business decisions
Handle customer complaints and queries in a professional manner
Maintain a clean, organized, and visually appealing store environment
Qualifications:
Strong leadership and team management skills
Excellent customer service and interpersonal skills
Ability to manage retail operations efficiently
Proficiency in Microsoft Office suite
Strong problem-solving and analytical skills
Flexibility to work evenings, weekends, and holidays as needed
Skills:
Retail Management
Customer Service
Inventory Management
Sales and Promotions
Leadership and Training
Budget Management
Problem-Solving
Microsoft Office
Communication
Organizational Skills