Job Summary

Responsibilities include discovering and pursuing new sales prospects, understanding client requirements, providing relevant solutions, negotiating deals and maintaining customer satisfaction

Roles and Responsibilities

Understand product compilation, their technicalities and application
Understand customer requirements and present solutions appropriately
Understand transaction discipline of Parmanand, and communicate same to clients and professionals
Being an effective communication link between clients, billing and logistics
Ensure all transactions and advances are reconciled as per company guidelines
Escalate customer concerns and feedback to the Sales Manager
Periodically follow up with clients on conversions of proposals, in tandem with Sales Manager
Consistently update oneself of the new product solutions and their technicalities thereof
Consistently upscale and polish ones presentation skills and sales talk related to product categories
Consistently train oneself upon the market segment targeted in co-relation to the product line offered
Consistently identify new product improvements in industry by remaining current on industry trends, market activities and competitors
Maintaining quality service by complying with standards set by Parmanand
Maintain customer accounts with error free solutioning and transactions
Maintain and develop strong relationship with clients and professionals
Ensure customer data is collected
Ensure billing is done on the correct price of products
Ensure relevant discounts are correctly reflecting on invoice
Ensure tallying of receipts with orders, identifying inconsistencies if any
Ensure sale returns are as per sales policy
Ensure SOPs are adhered
Ensure discrepancies if any with clients are escalated and resolved
Align with teamwork at the workplace towards a common objective
Groom as per Parmanand standards and adhere to the code of conduct

Parmanand, is a leading Bangalore based store opened in the year 1961 on Commercial Street dealing in exquisite designer architectural hardware, furniture fittings, kitchen - wardrobe and bathroom accessories.

At Parmanand we personalise hardware solutions for our customers based on the decor theme. Presently we retail mainly to domestic clients through in house sales, representing major European brands which are world renowned in their product segment. We as a company are known for conducting fair, clear and transparent business practices.

With a clear value system and eagerness to harness technology into the way we run our business, Parmanand is looking to expand its presence in Bangalore. We invite you to be a part of this expansion plan and grow your career with us in making humanity live and experience better lifestyles.