Job Description:
· Able to manage a group of people.
· Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining high retention and ratings in own and aggregator platforms.
· Recruiting, Training and developing the people in the kitchen to the next level using the right tools.
· Managing P&L, Controlling the expenses within the budget and delivering profitability.
· Maintaining the inventory at the kitchen level without any discrepancies.
· Ensuring the compliance of team health and safety.
· Managing the marketing promotion at kitchen level to ensure better customer ratings.
· Handling customer complaints and giving the right solution on TAT.
· Managing SLM brands to make the direct profit in the kitchen
· Managing the internal process & new launch audits to show the best operation excellence.
· Maintain license of the kitchen to handle the external audits (Gov.)
· Maintaining and tracking the employee attendance at the kitchen
· Plan & complete the kitchen level Training
· Good Communication skills & able to respond to mails.
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