Anand Techverce LLP jobs - Patient Caller

We are looking for a well communicative fresher - Patient Caller

Role and responsibilities :

· Make calls to collect patient demographics and insurance information.

· Verify eligibility and benefits before the patient sees the doctor to determine if the insurance covers the service.

· Identify if authorization is required and obtain it if necessary.

· Conduct email intake, ensuring that consent forms are filled out by the patient and uploaded to the EHR.

· Confirm the patient's eligibility and benefits before services are rendered, including checking deductible, copay, and coinsurance.

· Request referrals from the PCP or authorizations from insurance companies via phone, website, or fax.

· Bill claims to insurance companies using billing software and insurance websites such as Availity, UHC, and others.

· Coordinate with patients regarding their billing and insurance payment queries.

· Assist patients in securing payment from their insurance companies.