We are hiring senior analyst - chat process. Immediate joiners required pls contact
Requirements:
*Graduate
*Excellent communication skills in English
* 1year minimum experience in international chat process
*Immediate Joiners Preferred
Cultural awareness to understand and respect the diverse backgrounds of customers.
Customer service orientation to prioritize client satisfaction and deliver exceptional service.
Problem-solving skills to effectively address and resolve customer issues.
Ability to multitask and manage multiple chat conversations simultaneously without compromising quality.
Attention to detail to ensure accuracy in communication and data entry.
Technical proficiency in chat platforms to navigate through different software and tools efficiently.
Ability to multitask and handle multiple customer conversations simultaneously