CareerNinja jobs - Operations

Selected intern's day-to-day responsibilities include:

1. Manage the user lifecycle management pre & post-sales of users/learners
2. Maintain acceptable performance metrics such as quality, productivity, feedback, and attendance and prepare status/weekly and bi-monthly reports of users
3. Monitor and report on feedback, activity, and reviews of users
4. Respond to comments and user queries in a timely manner
5. Attend to the questions, suggestions, and remarks from users via voice, chat, or email support
6. Manage the conduction of community activities

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