Job Title: IT Specialist (Part-Time)
Experience: 1-3 years
We are seeking a skilled and versatile IT Specialist to join our team on a part-time basis. The ideal candidate will be responsible for managing our IT infrastructure, ensuring smooth operations, and providing technical support across various domains.
Key Responsibilities:
1)Infrastructure Management:
2)Maintain system hardware, internet connectivity, Wi-Fi, VOIP, and router configurations
3)Configure and manage LAN connectivity
4)Maintain over 45 machines (desktops and laptops)
5)Configure and process FTP
Process Management:
1)Assist with ISO audits and cybersecurity measures
2)Maintain checklists and systematic dashboards
3)Configure and manage ticketing software (ERP or other MIS solutions)
Software Troubleshooting:
1)Maintain a complete inventory of software
2)Track software usage and manage installations
3)Ensure compliance for both operational and functional software
Server Management:
1)Maintain cloud servers and VPS (e.g., Hetzner)
2)Implement data backup strategies
3)Assist with website development using headless CMS
4)Allocate disk space according to departmental needs
Communication and Problem-Solving:
1)Demonstrate excellent verbal and written communication skills
2)Exercise strong decision-making abilities
3)Manage escalations effectively
4)Exhibit good emotional and intellectual intelligence
Requirements:
1)Proven experience in IT support and systems administration
2)Strong technical skills across various IT domains
3)Proficiency with Windows operating systems and Windows Server
4)Experience with Remote Monitoring and Management (RMM) tools like
5)Pulseway and NinjaOne
6)Knowledge of firewall configuration and management (e.g., Sophos)
7)Familiarity with NAS systems (e.g., Synology)
8)Experience with VPS and storage drives (e.g., Hetzner)
9)Ability to work independently and manage multiple priorities
10)Excellent problem-solving and communication skills
11)Familiarity with ISO standards and cybersecurity best practices
12)100% on-site role no work from home
What we offer:
1)A young and buzzing workplace with a flexible, result-based work culture.
2)Competitive base pays with additional incentives for attaining tool or discipline certifications.
3)Access to the Cult and Fitternity Gym network is at a nominal cost.
4)Rewards and gifts on special occasions and recognition for good performance.
5)This is an excellent avenue for career growth, as it offers the opportunity to work in different teams, learn/utilize various skills, and work on various projects.