Indo Fusion Cocktail Services jobs - Guest Relationship Manager

-Warmly greet and interact with all guests, ensuring a positive experience.
-Provide exceptional service by attending to guests’ needs promptly and courteously.
-Maintain a professional appearance and possess effective communication skills.
-Actively listen to and address guest complaints, resolving issues in a timely manner.
-Implement customer service initiatives to enhance guest satisfaction and loyalty.
-Adhere to brand standards and guidelines, maintaining consistency in service and presentation.
-Handle guest complaints with tact and diplomacy, striving to turn negative experiences into positive ones.
-Maintain awareness of all brand offerings, promotions, and events to effectively communicate with guests.
-Oversee inventory management and ordering of bar supplies as needed ( glassware, liquor, beverages)

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