Looking for a Hotel Manager who can oversee daily operations, ensuring guest satisfaction, staff management, and financial performance. Key duties include supervising teams, handling guest issues, maintaining service standards. Leadership and customer service skills are essential.
Responsibilities:
Oversee daily operations and ensure the smooth functioning of all departments.
Manage and train hotel staff, fostering a positive and productive work environment.
Develop and implement strategies to maximize occupancy and revenue.
Ensure high levels of guest satisfaction by delivering exceptional service.
Monitor financial performance, preparing budgets and financial reports.
Maintain hotel standards by overseeing maintenance and cleanliness of facilities.
Handle guest complaints and resolve issues promptly and professionally.
Collaborate with marketing to promote the hotel and enhance its reputation.
Ensure compliance with health, safety, and regulatory requirements.