Oasis Fertility jobs - Front Office Executive

·         Greet and welcome patients and visitors in a professional and courteous manner, ensuring a positive and professional first impression

·         Provide accurate and helpful information about our services         

·         Schedule appointments for patients; confirm appointments; and follow up on missed appointments.

·         Ensure patients are registered and their records are up-to-date in the system.

·         Queue / Waiting time Management - Manage the flow of patients, directing them to the appropriate departments or individuals

·         Answer and redirect telephone calls promptly and courteously, taking messages and handling inquiries efficiently

·         Handle inquiries, complaints, and requests from patients in a timely and professional manner

·         Assisting patients with filling out forms

·         ARTis updation

·         Process patient check-ins and check-outs, ensuring accurate recordkeeping

·         Maintain a clean and organized front desk area

·         Maintain accurate patient records and confidentiality

·         Coordinate with other departments to ensure smooth patient flow

·         Offer refreshments to patients

·         Feedback collection and analysis

·         Maintain a positive and professional demeanour at all times

·         Any other responsibility entrusted by Manager / Management from time to time

·         Travel across locations of the organization from time to time on a need basis.   

 Walkin Interviews 24th June to 29th June