Fitness and Gym jobs - Front Desk Sales Agent

Job Title: Front Desk Sales Agent

Location: Gachibowli, Hyderabad

Job Type: Full-Time

Working Hours: Six-day week with one weekday off

About the Role:

Are you passionate about fitness and customer service? Join us as a Front Desk Sales Agent and be the welcoming face of our exclusive gym within the prestigious My Home Bhooja community. This role is perfect for dynamic, customer-oriented individuals who thrive in a fast-paced, community-focused environment. Reporting to the Sales Head, you'll manage front desk activities, drive sales and renewals, handle customer inquiries, and create a warm, welcoming atmosphere for all gym members and visitors.

Key Responsibilities:

·  Warm Welcome: Be the first point of contact, greeting and welcoming members and visitors with a friendly and professional demeanor.

·  Sales and Information: Handle sales inquiries, provide detailed information about gym memberships and services, and close sales effectively.

·  Lead Outreach: Proactively reach out to potential leads for sales and renewals, ensuring continuous growth and engagement.

·  Member Management: Oversee check-ins, check-outs, and track the attendance of gym members and trainers to ensure smooth operations.

·  Communication: Efficiently handle incoming calls and manage communication via emails and other platforms.

·  Collaboration: Work closely with the Sales Head / Gym In-Charge and operations team to ensure seamless gym operations and exceptional member experiences.

·  Event Assistance: Assist in organizing and promoting exciting events and activities within the gym to boost community engagement.

·  Feedback and Improvement: Provide constructive feedback and innovative suggestions to enhance sales strategies and customer experience.

·  Issue Resolution: Handle and resolve customer issues and complaints promptly and professionally, ensuring member satisfaction.

Skills and Qualifications:

·  Personable: A friendly, approachable, and professional demeanor that puts members at ease.

·  Experience: Proven experience in sales and customer service, preferably in the fitness or hospitality industry.

·  Communication: Excellent communication and interpersonal skills to engage effectively with members and team members.

·  Adaptability: Ability to thrive in a fast-paced environment and multitask efficiently.

·  Tech-Savvy: Basic knowledge of CRM tools and office management software.

·  Organized: Highly organized and detail-oriented to manage multiple tasks effectively.

·  Fitness Enthusiast: A passion for fitness and wellness is a plus, driving personal engagement and member rapport. 

·  Languages:  Must be proficient in English, Hindi and Telugu.

Benefits:

·  Incentives: Attractive performance-based incentives to reward your achievements.

·  Dynamic Environment: Work in a vibrant, community-focused setting with opportunities for professional growth.

·  Career Development: Ongoing training and development programs to enhance your skills and career prospects.

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