We are hiring Email Chat Executive for our Bengaluru office. You will provide customer support via voice, email, and chat. Candidates should have 2+ years of BPO experience, strong technical skills, and fluency in English and Hindi. This is a 24/7 work-from-office role, with a salary of up to ₹25,000 CTC.
Location: Bengaluru

Vacancies: 15

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Responsibilities:

Respond to customer inquiries via email, chat, and voice in a timely and professional manner

Resolve customer issues and escalate complex problems to higher-level support when necessary

Maintain comprehensive knowledge of company products and services

Ensure customer satisfaction by providing accurate information and effective solutions

Document and track customer interactions and resolutions

Collaborate with other team members to improve customer service processes

Participate in training sessions to stay updated on product and service changes