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Five S Digital jobs - L2 Customer Service Officer - Operations

L2 Customer Service Officer - Operations

Five S Digital

location

experience

2.5 to 4 Years

salary

20,000 - 25,000 Per Month

qualification

12th Pass (HSE)

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Posted: 1 Month ago

Views: 4

Applications: 1

Openings: 15

Job Description

Job Description: L2 Customer Service Officer - Operations
We are hiring L2 Customer Service Officer for our Bengaluru office. You will provide customer support via voice, email, and chat. Candidates should have 2+ years of BPO experience, strong technical skills, and fluency in English and Hindi. This is a 24/7 work-from-office role, with a salary of up to ₹25,000 CTC.
Location: Bengaluru

Vacancies: 15

Apply now!

Responsibilities:

Address and resolve customer inquiries and complaints via phone, email, and chat

Process orders, forms, applications, and requests

Follow up with customers to ensure their issues are fully resolved

Maintain customer records and update account information as needed

Work closely with other departments to resolve complex customer issues

Provide feedback on the efficiency of the customer service process

Meet or exceed performance metrics related to customer service

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyExperienced (2.5 to 4 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1748566

Job Category Tech Support

Locality Address Basaveshwara Nagar , Bommanahalli, BTM , Dasarahalli, Electronic City

StateKarnataka

Country India

About Company

Five S Digital

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