Five S Digital jobs - L2 Customer Service Officer - Operations

L2 Customer Service Officer - Operations

Five S Digital
experience 2.5 to 4 Years
salary 20,000 - 25,000 Per Month
qualification
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Posted: 3 Months ago
Views: 5
Applications: 1
Openings: 15

Job Description

Job Description: L2 Customer Service Officer - Operations
We are hiring L2 Customer Service Officer for our Bengaluru office. You will provide customer support via voice, email, and chat. Candidates should have 2+ years of BPO experience, strong technical skills, and fluency in English and Hindi. This is a 24/7 work-from-office role, with a salary of up to ₹25,000 CTC.
Location: Bengaluru
Vacancies: 15
Apply now!

Responsibilities:
Address and resolve customer inquiries and complaints via phone, email, and chat
Process orders, forms, applications, and requests
Follow up with customers to ensure their issues are fully resolved
Maintain customer records and update account information as needed
Work closely with other departments to resolve complex customer issues
Provide feedback on the efficiency of the customer service process
Meet or exceed performance metrics related to customer service

Job Particulars

Who can applyExperienced (2.5 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1748566
Job Category Tech Support
Locality Address Basaveshwara Nagar , Bommanahalli, BTM , Dasarahalli, Electronic City
StateKarnataka
Country India

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Five S Digital
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