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Client Of Freshersworld jobs - Desktop Support Engineer

Desktop Support Engineer

Client Of Freshersworld
location
Eluru
experience Fresher
salary Salary not disclosed
qualification
BCA, BE/B.Tech
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Job is expired
Posted: 2 Months ago
Views: 3
Applications: 1
Openings: 1

Job Description

Roles and Responsibilities

1. A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network.

2. To install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance.

3. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face.

4. This career can be found in nearly any industry that has its own business network of computers, and the desktop engineer typically has a manager to whom they report.

5. They might work on a team with other engineers and provide support to other lower-level IT technicians or company clients.

6. The work environment can vary depending on the type of company; for example, retail companies may be open earlier and later than regular business hours, while banking companies only run during regular business hours.

7. A strong background in information technology and proficiency in all of the Windows platforms is required.

Desktop Support Engineer Tasks

  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions using ticketing tool.
  • Monitor backups and maintenance logs.
  • ISP Management, vendor follow-up, firewall monitoring
  • Patches update
  • Anti Virus Console and update management
  • Asset and Software License management

Job Particulars

Role BPO / Customer care
EducationBCA, BE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1736984
Job Category BSc/BCA/BBM , Tech Support
StateAndhra Pradesh
Country India

About Company

Client Of Freshersworld
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