NewTech Business Solution PVT LTD jobs - Debt Recovery Telecaller

Debt Recovery Telecaller

NewTech Business Solution PVT LTD

Delhi

Fresher

15,000 - 25,000 Per Month

12th Pass (HSE)

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Job is expired

Posted: 3 Months ago

Applications: 2

Openings: 1

Job Description

Manage customer payment collections through phone calls.

Take ownership of recovery of payments and follow problems through to resolution.

Maintain accurate records an document customer service actions and discussions.

Reminder calls for completions.

Give feedback to the team into the pain points for customers so that we can improve our product.

Negotiate payment plans and settlements with debtors.

Maintain accurate records of all collections activities.

Provide regular reports to management on collections progress.

Work closely with other departments to resolve any issues related to debt recovery.

Ensure all collections are conducted in a professional and ethical manner.

Follow up on overdue accounts and ensure timely payments.

Identify and escalate complex cases to management as needed.

Monitor and track payment arrangements to ensure compliance.

Assist in the development and implementation of collections strategies.

Stay updated on relevant laws and regulations related to debt recovery.

Handle debtor inquiries and disputes in a professional manner.

Prepare and send out demand letters and other collections correspondence.

Utilize collections software and tools to manage accounts.

Conduct skip tracing to locate debtors.

Collaborate with legal team on cases requiring legal action.

Provide exceptional customer service to debtors and clients.

Meet or exceed monthly collections targets.

Participate in training and development programs to enhance skills.

Maintain confidentiality of debtor information.

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id1738305

Job Category BPO

Locality Address Delhi Cantt. , Palam , Tilak Nagar

StateDelhi

Country India

About Company

NewTech Business Solution PVT LTD

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