Process: International BPO - Voice Process (US collections process)
Position Title - Customer Support Executive
Location – Kharadi, Pune
Highlights:
Best In
Market Salaries from 2.4 lakhs up-to 4 lakhs
6 week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your
Analytical/Decision Making & Negotiation skills
Cross functional Growth
opportunities within 6 months for experienced candidates
Free Medical/Life
insurance
Employee Centric Policies
Free Home Pick & Drop Transportation
Fixed shifts
8 hour shifts [Including the 45 min break]
Free transport
[Home pick-up & drop]
Profile Summary: As a Customer Support Executive,
you will be responsible to communicate with consumers of healthcare and
telecommunication providers in the United States to collect on overdue and
unpaid bills. You will be responsible for calling
consumers on phone and negotiating for the overdue payment, on behalf of the
client.
Position requirements:
Good English verbal skills required
This job
requires you to work US shifts scheduled between 5:30 pm & 10:30 am
Sunday
fixed Off & Alternate Saturday Working
Candidates with experience in
collections or mortgage services will have an advantage