Prodigious jobs - Customer Support Executive

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide assistance with products and services
• Escalate customer issues to the appropriate team as needed
• Maintain a positive and professional demeanor at all times
• Collaborating with other departments to resolve customer issues
  
• Keeping up-to-date with product knowledge and industry trends
  
• Contributing to the improvement of customer support processes and procedures
  

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Excellent problem-solving skills 
• Positive attitude and willingness to learn