AllyIntegrated Solutions jobs - Customer Support Executive

Customer Support Executive

AllyIntegrated Solutions

Chennai

Fresher

1,50,000 - 3,50,000 Per Year

Diploma, BA, BBA/BBM, 12th Pass (HSE)

Job Description

Responsible for promoting and selling financial products and offering financial solutions that meet their requirements.
Providing investment advice to new and existing customers .Learn about our financial products. [ Life & Health Insurance, Mutual Funds, Stocks].
Pitch about products & and investment plans to prospective/current customers via calls.
Set up appointments with customers for either virtual or in-person meetings.
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
- Language : Tamil
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality

Job Particulars

Role BPO / Customer care

EducationDiploma, BA, BBA/BBM, 12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1431014

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address Mount Road

StateTamil Nadu

Country India

About Company

AllyIntegrated Solutions

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