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Futurerole Inc jobs - Customer Support Executive

Customer Support Executive

Futurerole Inc
location
Bangalore
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
Diploma, BA, 12th Pass (HSE)
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Job is expired
Posted: 7 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information and assistance to customers regarding products, services, and policies.
  • Resolve customer complaints and issues in a timely and empathetic manner..
  • Collaborate with other departments to escalate and resolve complex customer issues.
  • Document all customer interactions accurately in the system.
  • Stay up-to-date on product knowledge and company policies.
  • Adhere to company policies and procedures at all times.


    Requirements:

  • Graduation or equivalent qualification.
  • Excellent communication skills in English and proficiency in one additional language.
  • Prior customer service experience preferred but not required. 
  • Knowledge of mediation and conflict resolution techniques is preferable.

    • Job Particulars

    Role BPO / Customer care
    EducationDiploma, BA, 12th Pass (HSE)
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id1666551
    Job Category Diploma , Tech Support
    StateKarnataka
    Country India

    About Company

    Altruist is the clear market leader in the social networking domain of the Indian MVAS market. It has got strong technology capabilities to provide an array of services in the MVAS space. Altruist has tie-ups with all leading Indian Telecom Operators and with a collective reach of over 55% of the total mobile subscribers.
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