Roles

Lead Generation: Identifying potential clients or customers through calls and gathering information about their needs and interests.

Product Knowledge: Understanding the products or services offered by the company to effectively communicate their features and benefits to potential customers.

Sales: Promoting and selling products or services over the phone, aiming to convert leads into sales.

Customer Support: Providing information and assistance to customers regarding products, services, or any inquiries they may have.

Market Research: Collecting feedback and insights from customers to help the company understand market trends and customer preferences.

Data Entry: Maintaining and updating customer databases with accurate information gathered during calls.

Responsibilities

Making Calls: Initiating outbound calls to prospects and existing customers, following a script or guideline as needed.

Follow-up: Conducting follow-up calls to ensure customer satisfaction and to remind them of ongoing promotions or services.

Handling Objections: Addressing customer concerns or objections professionally and providing solutions or alternatives to encourage sales.

Maintaining Call Records: Documenting call outcomes and maintaining detailed records for tracking purposes.

Meeting Targets: Achieving daily, weekly, or monthly sales targets or call quotas set by the management.

Customer Relationship Management: Building and maintaining positive relationships with customers to enhance loyalty and retention.

Reporting: Providing regular feedback to management about customer interactions, trends, and suggestions for improvement.

Adhering to Policies: Following company policies and regulations related to telemarketing and customer interactions.

Continuous Learning: Keeping updated on new products, services, and industry trends to improve performance and customer interaction.

AGT INFRA

Founded in the year 2011, We “AGT Infra A complete water sustainability company .we are a leading Manufacturer and Exporter of world class Sewage Treatment Plant, Water Recycling System and much more. We are committed to continuous research and development, improvising existing effluent treatment plants and identifying synergies between various treatment technologies. The plants and systems provided by us are manufactured as per the global set standards from the finest quality components and the latest machines. These plants and systems are highly applauded due to their reliable usage, hassle free functioning, rigid design, low maintenance cost and long working life.

Specialists in water and waste water treatment for over a decade, we offer total water solutions for every market - household, institutional, commercial, industrial etc. Fully equipped in integrating process technology, design engineering, Consultancy, Installation and Commissioning. we take end-to-end responsibility of project management, Constant assimilation of New Technologies, Process and Products enable us to deliver optimal state- of-the-art solutions to the clients.