KM BEST MEDICAL WORKS PVT LTD jobs - Customer Support Engineer

Customer Support Engineer

KM BEST MEDICAL WORKS PVT LTD
experience Fresher
salary 12,000 - 18,000 Per Month
Posted: 2 Months ago
Views: 3
Applications: 0
Openings: 1

Job Description

Key Duties:

01.Customer Support-Sales Enquirers (Hospital & Home Care ) 

02.Customer Support-Service Enquires (Hospital & Home Care ) 

03.Sales Coordination 

04.B2B & B2C Market Coverage for hospital & home care segment .


Responsibilities and Skills:

Centering strategies around customer needs, preferences, and satisfaction

Utilizing clear, empathetic, and proactive communication

Proficiency in troubleshooting diverse issues swiftly and effectively

In-depth understanding of the product or service offered

Embracing feedback, analyzing trends, and evolving support strategies

Resolve technical issues and assist with product usage, acting as the key technical contact for customers.

Combine technical expertise with empathetic communication and problem-solving skills to address and resolve customer issues promptly.

Managing customer inquiries, troubleshooting technical problems, internal collaboration, documentation, and continuous learning to stay updated on product developments.

Strong verbal and written communication, empathy, customer focus, technical proficiency, and the ability to manage multiple tasks efficiently.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1723127
Job Category Tech Support
Locality Address Chennai-Others
StateTamil Nadu
Country India

About Company

KM BEST MEDICAL WORKS PVT LTD
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