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Velon Telegrowth Bpo jobs - International BPO Voice Process

International BPO Voice Process

Velon Telegrowth Bpo
location
Chennai
experience Fresher
salary Salary not disclosed
qualification
12th Pass (HSE)
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Posted: 1 Month ago
Views: 2
Applications: 1
Openings: 1

Job Description

JOB RESPONSIBILITES:
* MANAGE OUTBOARD CALLS IN A TIMELY MANNER.                        
* FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .          * IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .                       
* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .                      
* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .                
* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .                        
* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS.                          

REQUIREMENTS AND SKILLS                         
* PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE .                        
* TRACK RECORD OF OVER - ACHIEVING QUOTA .                         
* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .                     
* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.            * ABILITY TO MULTI-TASK, SET PRIORITIES AND MANAGE TIME EFFECTIVELY .                *  HIGH SCHOOL DEGREE .

Job Particulars

Role BPO / Customer care
Education12th Pass (HSE)
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1768500
Job Category BPO
Locality Address K.K. Nagar
StateTamil Nadu
Country India

About Company

Velon Telegrowth Bpo
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