JVS Group jobs - Customer Service/Customer Support

Customer Service/Customer Support

JVS Group
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Days ago
Views: 0
Applications: 0
Openings: 1

Job Description

 
Key Responsibilities:
1. Respond to customer inquiries and provide accurate information about our products and services.
2. Assist customers in troubleshooting and resolving technical issues through phone, email, and live chat support.
3. Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed.
4. Maintain accurate and up-to-date customer records and documentation.
5. Proactively identify opportunities to improve customer satisfaction and retention.
6. Participate in training sessions to expand your knowledge of our products and services.
7. Continuously strive to meet and exceed performance targets, including response time and customer satisfaction metrics.
 
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  •  
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2  have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • 5 days a week
  • Number of openings
    1

    Certificate: Will be provided at the end of the Internship
     

    Job Particulars

    EducationBA
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1392339
    StateGujarat
    Country India

    About Company

    JVS Group
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