Talent Acquaintance jobs - Telesales Executive

Job Description: Telesales Executive

Location: Ahmedabad
Preferred Gender: Both Male and Female
Language Proficiency: Fluent in Gujarati (Mandatory)
Educational Qualification: Minimum 12th Pass
Work Hours: 09:00 AM to 06:00 PM (6 days a week)
Salary: ₹12,000 to ₹15,000 per month (take-home) + overtime and incentives

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level