Innorenovate jobs - Customer Service Associate

Customer Service Associate

Innorenovate

Mumbai

Fresher

20,000 - 28,000 Per Month

B.Com, BA, BBA/BBM, BCA, BSc

Job Description

Core responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to solve complex customer issues
Ensure customer satisfaction through effective communication

Job Particulars

Role BPO / Customer care

EducationB.Com, BA, BBA/BBM, BCA, BSc

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1759643

Job Category BSc/BCA/BBM , Tech Support

Locality Address Marol

StateMaharashtra

Country India

About Company

Innorenovate

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