Rai Residency Pvt Ltd kalyan jobs - Customer Relationship Manager

Customer Relationship Manager

Rai Residency Pvt Ltd kalyan
experience Fresher
salary 25,000 - 28,000 Per Month
qualification
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Posted: 20 Hours ago
Views: 0
Applications: 0
Openings: 3

Job Description

  • Excellent Written and Verbal Communication & Presentation Skills
  • Approach to solving analytical problems that is logical and systematic
  • Strong business acumen and knowledge required
  • Male / Female candidates preferred
  • Preferred only Real Estate Industry with the experience of residential/ commercial project.
  • Good knowledge of CRM procedures of real estate.
  • Very Good business communication skills in English, Hindi & Marathi.
  • Ability to communicate and explain one's own viewpoint; ability to argue objectively,
  • Ability to be resourceful and proactive when issues arise
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Working knowledge of MS Office , advance Excel.
  • The candidate should have working knowledge/experience in the following
  • Thorough knowledge of ongoing project.
  • Excellent knowledge about booking form (including terms and conditions)
  • Relationship Building: Meeting and greeting customers to resolve queries and ensuring building of a long term relationship with them.
  • Be the single point of contact (SPOC) for all post-sales communication with the customers
  • Guide the customer through the sale deed, payment of stamp duty and coordinate for registration with the agent.
  • Getting the KYC Documents and Sending Welcome mail once client Pays Token Cheque.
  • Follow-up for stamp duty and registration
  • Proper knowledge of Project APF file (documents required for project APF)
  • Complete knowledge of bank loan process along with documents required (salaried as well as Self-employed)
  • Knowledge of stamp duty calculation.
  • Knowledge of ready reckoned rate.
  • Sending the Demand Letters on Time and ensuring Timely collection of Due Amount.
  • Providing Clients with Requisite Documents in Lieu of Loan Disbursement.
  • Coordinating with the bank for disbursements.
  • Dispatch of Receipts for Payments Made. GST, TDS Computation and Ensuring that the same is collected from the clients
  • Coordinate with site personnel for flat hand over and ensure update of all records of the customers.
  • Prepare collection MIS report for the management.
  • Ensure high service levels and promptness in handling customer issues & complaints.
  • After receipt of bank sanction letter/ stamp duty & Registration Fees.
  • Sending draft agreement to client.
  • Knowledge about draft agreement
  • Should be familiar with legal language related to Draft & Agreement.
  • Mailing required receipts to the client upon receipt of payment
  • Generating demand letter and NOC for 1st disbursement
  • Payment recovery from bank.
  • Maintaining relationship with all booked clients
  • Handling process from after booking to till possession. 

Job Particulars

EducationB.Com, M.Com, MBA/PGDM
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1744936
Job Category MBA , Tech Support
Locality Address Kalyan
StateMaharashtra
Country India

About Company

Rai Residency Pvt Ltd kalyan
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