Credence Resource Management jobs - Customer Care Executive

Customer Care Executive

Credence Resource Management
experience 0 to 4 Years
salary 18,000 - 35,000 Per Month
qualification
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Posted: 1 Month ago
Views: 6
Applications: 0
Openings: 1

Job Description

Job Roles:
1. Communicate with customers to collect on overdue and unpaid bills
2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency
3. Able to manage difficult customer issues
4. Resolve customer complaints promptly and efficiently.
5. Maintain accurate records of customer interactions.
6. Follow up with customers to ensure their issues are resolved.
7. Contribute to team goals and performance metrics.

Shift: US Shifts
Sunday fixed off & Alternate Saturday working

Candidate Requirements:
1. Good written & oral communication
2. Strong problem-solving abilities.
3. Ability to work in a fast-paced environment.
4. Proficiency in using customer service software and tools.


Job Particulars

Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1756185
Job Category BPO , BSc/BCA/BBM
StateMaharashtra
Country India

About Company

Credence Resource Management
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