The individual at work receives guests, answers their queries, takes down their orders, handle online food and beverage orders, transfers orders to the kitchen, instructs the kitchen staff, serves guests, ensures timely delivery of the order to the customer and maintains the QSR as per organizational policy.

Responsibilities:

Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Answer questions regarding the store and its merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Maintain an organized and clean sales counter area.

Assist in inventory management and stock replenishment.

Process sales transactions efficiently and accurately.

Resolve customer complaints or issues in a courteous manner.

Skills:

Customer Service

Sales Techniques