Job
Specifications:
Catalog Executive will be responsible for creating product description for the Firstcry website
Knowledge of Grammar, Spelling, and Punctuation is a must
Producing engaging and target audience-oriented content with basic knowledge of keyword placement will be an add on
Working around images and checking them while working on product description is mandatory. Checking that images are up to website standards is important
Basic product knowledge of Mom & kids products will play an important role for this profile
Basic understanding of web formatting tools, such as HTML is essential as job also requires you to upload PDF manual for different products listed on the website
YouTube video upload for different products listed on the website
The ability of problem solving will play a vital role as the person will be responsible for solving customer care issues related to content
The person should have an understanding of what questions arises while a customer shops online as he or she will be responsible for handling Customer Questions
A sound knowledge of how customer reviews and ratings work in an e commerce company will be of great help as daily task includes handling of customer reviews and rating
Knowledge of how an e-commerce company works from start to finish point is necessary as the job also requires you to tackle issues that arises when an order is placed but gets rejected at warehouse level due to issues such as color/size/age group.
Required
Qualification: Any Graduation
Job specification:
Required (must have) skills
Excellent hold on English language, verbal as well as Good communication skills, MS Office Qualification
Desired (good to have) skills
E-commerce & cataloging knowledge SEO sound knowledge
Please feel free to contact in case you have any query.
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