Span core jobs - BPO Voice Process

BPO Voice Process

Span core
experience 0 to 4 Years
salary 12,000 - 15,000 Per Month
qualification
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Posted: 3 Months ago
Views: 5
Applications: 1
Openings: 1

Job Description

JOB LOCATION: GANDHIPURAM, COIMBATORE.

EXPERIENCE: 0 TO 5 YRS.

QUL: 10th, 12th, dip, ANY UG/PG.

CANDIDATE: MALE/FEMALE.

 

POSITION: BPO VOICE PROCESS

PROCESS: DOMESTIC TAMIL VOICE PROCESS AND INTERNATIONAL VOICE PROCESS.

SALARY: 12k to 15k

  

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1738942
Job Category BPO
Locality Address 100 Feet Road, Ganapathy, Peelamedu, R S Puram, Ram Nagar
StateTamil Nadu
Country India

About Company

Span core
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