*Graduate freshers can apply
*Good English Communication is must
ROTATIONAL SHIFTS
*8.30 to 5.30
*9.30 to 6.30
*10.30 to 7.30
*11.30 to 8.30
Day Rotational shift
1Rotational week off
Salary 20 ctc 16 in-hand
Responsibilities:
Manage the Customer queries over the call
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers