Job Title:* Voice Process Associate
*Location:* BOMMANAHALLI, BANGALORE
*Job Type:* Voice Process
*Compensation:*- *Basic Salary:* ₹17,880 per month-
*Incentives:* Up to ₹3,000 per month based on performance
*Responsibilities:*
- Manage inbound and outbound calls related to services.
- Provide accurate information and resolve customer queries effectively.
- Maintain high levels of customer satisfaction and handle complaints professionally.
- Follow scripts and guidelines to ensure compliance with company standards.
- Document interactions and transactions accurately.
*Requirements:*
- Proficiency in English+ Hindi or English+ Any Regional Language (Kannada, Hindi, Tamil, Telugu).
- Strong communication skills with good English version levels preferred.
- Previous experience in a voice process is advantageous.
- Ability to work in split shifts.
*Working Hours:*
- *Five working days per week*
- *Two rotational offs*
- *Split shifts*
*Benefits:*- List benefits such as health insurance, performance bonuses, etc.