VIP Support Engineer recruitment in Mumbai - For a Client of Teamlease Digital

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VIP Support Engineer

For a Client of Teamlease Digital
experience 3 to 10 Years
salary 3,00,000 - 7,40,000 Per Year
Posted: 3 Days ago
Views: 2
Applications: 0
Openings: 1

Job Description

  • Providing technical on-site, face to face VIP IT support, including installation, troubleshooting, problem resolution and maintenance.
  • The role itself encompasses managing Tech Deck, fault calls, service requests and planned changes, support, VIP Support, Smart-Hands support and manning the Tech Bar.
  • Experience of supporting as many of the following as possible: Windows 7 & 10, MS Office 2010/2013/2016/365, Skype for Business, PC/Laptop builds, OS configuration, AD administration, hardware repair.
  • Must have extensive VIP & Executives level support experience
  • Responding to customer questions regarding operation and malfunctions.
  • Advising customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction
  • Proven track record of problem ownership & resolutions, as well as working with product authority, external vendor support teams/third parties.
  • Must have a broad background in hardware support for both laptops & mobile phones (iOS/Android)
  • face to face IT hardware & software support experience
  • Excellent client facing experience
  • Provides end to end user support, advice and guidance around Document recovery, Emails & Personal Folder recovery, Data management, Mobile Managed Provisioning / User Support
  • Setup and configuration of all MAC OS systems
  • Diagnosing and Troubleshooting MAC related OS and Hardware problems
  • Perform Software Installations on all Apple devices
  • Provide remote support for users traveling or at home.
  • Provide VPN support on Mac devices
  • Provide accurate asset information within the ticketing system to ensure an accurate asset database
  • Perform refresh of end-user devices in alignment with refresh schedules
  • Proper Documentation of End User Issues within Servicenow
  • Backup and Restoration of End User Data
  • Create, modify, and maintain MAC processes and policies



Job Particulars

About Company

For a Client of Teamlease Digital recruiting VIP Support Engineer Experienced(3 to 10 Years) candidates candidates nearby Mumbai,.For a Client of Teamlease Digital vacancies for VIP Support Engineer is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of Experienced(3 to 10 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in IT Hardware Engineer job field. The candidates nearby Mumbai, can apply for VIP Support Engineer position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of IT Hardware Engineer . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.
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