Theveca jobs - US International Voice Process

We are hiring  for vegas US voice banking process, candidate should have excellent verbal and written skills,  any grad. or undergrad. with 6 months international call center exp. can apply, should be open for night shifts, 5 days a week working, no cab, freshers with good comm. skills can apply, work from office profile.

Responsibilities:

Handle customer inquiries and complaints related to international banking services.

Provide information on banking products and services to customers.

Resolve customer issues efficiently and professionally.

Maintain accurate records of customer interactions and transactions.

Adhere to compliance and regulatory requirements related to international banking.

Collaborate with internal teams to provide seamless customer support.

Achieve key performance indicators and service level agreements.