Addpay Services Private Limited jobs - Urgent hiring for Telecaller

Urgent Hiring For Telecaller

Addpay Services Private Limited
experience 4 Year
salary 15,000 - 35,000 Per Month
qualification
Read More...
Job is expired
Posted: 9 Months ago
Views:
Applications:
Openings: 1

Job Description

JOB DESCRIPTION FOR TELECALLER

We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience.

 

Skills Requirements:

  • Excellent communication skills, both written and verbal.
  • 3+ years of experience as a telecaller or any similar role.
  • Strong customer service skills and the ability to handle difficult situations with tact and professionalism and work independently and as part of a team
  • Comfort with using computers and inputting data quickly and accurately while interacting via various channels, such as live chat, emails, social media and direct calls.
  • Modifying sales pitches in response to customer demand and acquiring and retaining contact information databases.
  • Contacting current and potential clients to inform them regarding the product and service by answering all queries and questions regarding the company and product.
  • Keeping the customer database maintained and updated and processing orders accurately.
  • Handling grievances and facilitating companies’ sales by going the extra mile and meeting a sales quota.
  • Keeping a record of all the sales calls and notes of useful information.
  • Put forward suggestions in accordance with the requirements of the consumer.
  • Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.
  • Answer customer calls and provide timely and accurate information about our products and services
  • Respond to customer inquiries and complaints in a professional and courteous manner
  • Take orders and process payments over the phone

 

Responsibilities

 

  • Handling Inbound and Outbound Calls and making calls to potential customers to promote products or services.
  • Providing Information and Assistance about products, services, and company policies. They should also be able to assist customers with problems or issues they may be experiencing.
  • Resolving Customer Complaints and Concerns and to resolve any issues in a satisfactory manner. This may involve escalating the issue to a higher level of support or working with other departments to find a solution.

  • Job Particulars

    Role 
    Who can apply Experienced (4 Year)
    Hiring Process Face to Face Interview, Telephonic Interview
    Employment Type Full Time
    Job Id 1756234
    Job Category BPO
    Locality Address Gurgaon City Centre, Sector 29, Gurgaon , Sector 50, Gurgaon , Sector 56, Gurgaon , Gurgaon-Others
    State Haryana
    Country India

    About Company

    Addpay Services Private Limited


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