Roles and Responsibilities:
Client Consultation: Engage with clients to understand their travel preferences, needs, and budget to provide personalized travel solutions.
Sales and Promotion: Actively promote travel packages, services, and special offers to meet sales targets and increase revenue.
Itinerary Planning: Create customized itineraries based on client requirements, including accommodations, transportation, activities, and sightseeing.
Booking Management: Handle all aspects of travel bookings, including flights, hotels, tours, and other travel arrangements, ensuring accuracy and compliance with client requests.
Customer Service: Provide exceptional customer service before, during, and after travel, addressing any issues or concerns promptly and professionally.
Market Research: Stay updated on travel trends, destinations, and competitor offerings to effectively advise clients and improve service offerings.
Networking: Build and maintain relationships with suppliers, such as hotels, airlines, and tour operators, to secure the best rates and exclusive deals.
Administrative Tasks: Maintain accurate records of sales, client interactions, and bookings, and ensure compliance with company policies and procedures.
Follow-Up: Conduct post-travel follow-ups to gather feedback and foster long-term relationships, encouraging repeat business and referrals.
Sales Reporting: Track sales performance metrics and report on progress towards targets, identifying areas for improvement and growth.
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