· Ticketing and Reservations
· Customer Support for international clients
· Itinerary planning
· Resolve customer issues related to bookings and travel arrangements.
· Monitor and manage flight schedules, fare rules, and travel regulations.
· Coordination with airlines, travel partners, and internal teams to ensure seamless service delivery.
· Holiday Package Specialist
· Liaise with tour guides, transportation services, and accommodation providers.
· Ensure customer satisfaction by addressing and resolving client issues.
· Organize and schedule travel itineraries for clients.
· Monitor and manage tour budgets and expenses.
· Negotiate contracts with vendors and service providers.
· Coordinate and manage daily operations of travel and tour services.
· Maintain records and prepare reports on tour operations.
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