He/She works as a travel agent/consultant in the company.
Working Days: Monday - Saturday (Overtime for Sunday)
Timings: 9:30 A.M. - 6:30 P.M.
Skills to be Needed: Fluent Communication with Customers. Also hands on experience using Laptop/PC. Provide them Good Hospitality Service. Eager to Learn New Skills relating to Industry.
Job Type: Full-time
Responsibilities:
Designing and developing a tour.
Determining an itinerary, arranging for tour escorts.
Assisting the overseas tour operating partner company in developing brochure content and marketing programmes.
Making travel and accommodation reservations.
Offering face to face and telephone advice to customers.
Quoting holidays and converting these to bookings.
Maximising sales and customer holiday experience by suggesting upgrades.
Offering excellent customer service, dealing with complaints in a calm and diplomatic manner.
Keeping product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations.
Working to sales targets.
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