Responsibilities:
Assist clients in selecting and booking travel arrangements, including flights, accommodations, and transportation
Provide expert advice on travel destinations, attractions, and activities
Offer personalized travel recommendations based on clients' preferences and budget
Manage and coordinate travel itineraries, ensuring all details are accurate and up-to-date
Handle customer inquiries and resolve any issues or complaints related to travel arrangements
Stay updated on travel industry trends and developments
Collaborate with travel partners, such as airlines, hotels, and tour operators, to negotiate and secure the best rates and deals for clients
Ensure compliance with company policies and procedures
Maintain accurate records of client interactions and transactions
Skills:
Excellent interpersonal communication skills
Strong verbal and written communication skills
Experience in travel planning and management is a plus
Negotiation skills to secure the best rates and deals
Knowledge of local language is preferred
Ability to provide excellent customer service
Attention to detail and strong organizational skills
Adaptability and flexibility to handle changing travel requirements
Knowledge of personality development techniques