Altrust jobs - Telesales Executive

Telesales Executive

Altrust
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 2 Months ago
Views: 6
Applications: 1
Openings: 1

Job Description

  • Supervising customer support professionals, tracking their work, and planning training 
  • Resolving issues: Responding to customer concerns, providing clear instructions, and rerouting calls to other departments when needed 
  • Communicating: Answering customer correspondence, relaying product information, and understanding how customers use the company's products or services 
  • Creating policies: Developing procedures and policies for effective customer service 
  • Gathering feedback: Conducting surveys and writing reports based on customer feedback 
  • Other tasks: Closing sales, filing customer records, and fixing appointments 
CSEs are the face of a company to its customers, and their interactions can help build lasting relationships and promote loyalty. To be successful in this role, CSEs need to have a variety of skills, including: Active listening, Clear communication, Technical troubleshooting, Problem-solving, Leadership, Organizational skills, Empathy, and Patience.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1730511
Job Category BPO
Locality Address Airoli , Ghansoli , Turbhe , Navi Mumbai-Others
StateMaharashtra
Country India

About Company

Altrust
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