Good personality and excellent communication skills
Good Convincing Power
Scheduling face 2 face counselling with Patient counsellor
Converting inquiries into Footfall
Age: 25 to 40
Prior minimum 6 months experience in Customer Service
Responsibilities:
Make outbound calls, providing them with information on programs we offer.
Qualify leads and convert them into enrolments.
Build rapport and maintain a positive relationship.
Ensure high call quality and productivity by following established processes and procedures.
Keep accurate records of all calls made and maintain a database.
Participate in regular training sessions to improve product knowledge and communication skills.
Skills:
Excellent customer service skills.
Strong sales and persuasion skills.
Good organizational and time management skills.